Hospitality Industry

Discover the untold secrets and cutting-edge innovations reshaping the hospitality industry, where luxury meets technology in unexpected ways.

The Ritz-Carlton: Where Luxury Meets Wokeness

Vince Vanguard

The Ritz-Carlton Hotel Company navigates the balance between luxury and modern social values with its focus on sustainability, diversity, and social justice initiatives.

The Roaring Rants of an Angry Guest: Can We Find Common Ground?

KC Fairlight

What happens when a frustrated traveler shakes the peace of a serene hotel lobby? An angry guest highlights the cultural complexities of service and expectation.

The Waiters' Ball: A Night of Elegance and Service

KC Fairlight

The Waiters' Ball in New York City celebrates the dedication and skill of waitstaff while raising funds for hospitality worker support initiatives.

The Crown Jewel of Sydney: A Tale of Luxury and Controversy

KC Fairlight

The Crown Hotel in Sydney epitomizes luxury and controversy, balancing opulence with regulatory challenges and ethical scrutiny.

Experiencing Elegance: A Journey Through Swiss Diamond Prishtina

Martin Sparks

Step right up, fellow seekers of elegance and luxury, as we explore Swiss Diamond Prishtina, the crown jewel of hospitality nestled right in the heart of Prishtina, Kosovo.