Customer Experience

Revving up for Change: The Ken Garff Story

KC Fairlight
Ken Garff, an innovative car salesman from Utah, transformed the automotive industry by emphasizing customer satisfaction and community values.

The Science and Convenience Behind Supercuts: A Trim Above the Rest

Martin Sparks
Discover the science-infused simplicity of Supercuts, where innovative techniques and digital enhancements make quality haircuts accessible to everyone, everywhere.

Unveiling the Magic Behind Valu-mart: More Than Just a Store

Martin Sparks
Dive into the fascinating world of Valu-mart, the retail giant that's all about value and innovation. Discover why it’s a beloved staple in communities across America.

Ticket to Joy: Exploring the World of SeatGeek

Martin Sparks
SeatGeek is changing the landscape of ticket buying, making it simpler and more accessible for live event enthusiasts worldwide. Discover how this tech-driven platform enhances user experience and optimizes ticket purchasing.

The Curious Case of Hotels Gone Bad: A Journey Through Missteps and Redemption

Martin Sparks
Experience the unexpectedly informative ride through the mishaps of 'Bad Hotels' and discover how these challenging narratives are actually opportunities for growth and innovation in the hospitality industry!